Snap Dock – Warranty

Flotation (8 Years) – Flotation products and components (such as modular dock sections, PWC ports and corner gussets ) are warranted against cracks, breakage, leaks, and ultraviolet deterioration caused by defects in material and manufacturing workmanship for a period of eight (8) years from the date of purchase.

Hardware and Accessories (1 Year) – Hardware and accessories are warranted against defects in material and manufacturing workmanship for a period of one (1) year from the date of purchase.

These Limited Warranties specifically do not cover damages to Snap Dock products caused by: improper installation; use inconsistent with Snap Dock’s instructions and product specifications; vandalism; severe weather and natural disaster; impact by watercraft, ice, falling trees, floating debris, and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.

If a Snap Dock product fails under normal use and within the applicable warranty period, Buyer must submit a written claim to Snap Dock at 11405 N. Pennsylvania Street, Suite 106, Carmel, IN USA. Claims must identify the failed product(s), describe the claimed defect(s), and include copies of dated proofs of purchase/receipts from an authorized Snap Dock dealer or distributor.

Upon receiving sufficient proof of covered product’s failure, Snap Dock will, in its sole discretion, either repair or replace failed products within a reasonable time after notice, and ship, at Buyer’s expense, repaired and/or replacement products to the site. “Repair” may be limited to providing a repair kit to Buyer. Costs related to the removal of failed products, and the installation of repaired and/or replaced products shall be at Buyer’s expense. The warranty on Flotation products is a prorated warranty, meaning that after the first year and each year following, the implied product value will be reduced by 12.5% of the original purchase price until expiration after 8 years.

Warranty periods begin on the date of purchase from an authorized Snap Dock dealer or distributor. Repaired and replacement products are warranted only for the balance of the original limited warranty period. These limited warranties extend only to the original Buyer of products from an authorized Snap Dock dealer distributor (“Original Purchaser”). Warranties are not transferable to anyone who subsequently purchases products from the Original Purchaser, or to any subsequent purchaser.

In order to ensure proper warranty coverage, Buyer should activate these Limited Warranties by properly registering the purchase of Snap Dock products within thirty (30) days of the date of purchase via the Registration Card provided in Snap Dock’s Owner’s Manual, or by registering online at www.snapdock.com.

Buyer, by acceptance and use of these limited warranties, waives any rights it would otherwise have to claim or assert that these limited warranties fail of their essential purposes. Buyer agrees that venue for any court action to enforce these limited warranties shall be in Hamilton County in the State of Indiana.

THE FOREGOING LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR SELLER’S PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, IN LAW OR IN FACT. SELLER SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING OR PERFORMANCE OR TRADE USAGE. SELLER SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF REVENUE, PROFIT OR USE, ARISING OUT OF A BREACH OF THIS WARRANTY OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, OPERATION OR REPAIR OF ANY PRODUCT. IN NO EVENT WILL SELLER BE LIABLE FOR ANY AMOUNT GREATER THAN THE PURCHASE PRICE OF A DEFECTIVE PRODUCT.

To submit, a Snap Dock warranty claim click the link: Warranty Submission Form & download the PDF. Please email the claim to service@snapdock.com